Aftermeal Desserts @ SS2

Tried the Iron Lady Milk Tea Kakigori. The ice was super soft, and boba was chewy. However, the tea fragrance was not as strong as what I had expected. The taro ball was a little bit too tough for me as well.

Service and ambience were good!

Modern and minimal interior space that reflects the food and the business branding consistently throughout- minimalist contemporary Japanese feel with touches of artificial plastic foliage. First impression is its a burnt cheesecake place as cheesecakes are on display as one walk in. But I’m told that everyone comes here for the ice dish- read the room and you’ll understand what I mean. The Japanese ice kachang is beautifully presented (see photos) with its mountain of very fine shaved ice topped with its condiments- depending what you order. We opted for the top two most popular flavours – Iron Lady Milk Tea and the matcha flavored option (dusted with green matcha powder). Both were good! The side dishes that came in little bowls with each serve was an added bonus- very chewy pearl like texture in round and square forms. Unfortunately no staff explained what they are or announced the dishes names when served. Overall the dishes are not too overpoweringly sweet and not heavy but light- hence we ordered two bowls between four people. Very well balanced dishes. I think one bowl per person would be enough but most patrons share one bowl between two to four as it’s pricey- about $20rm per bowl. Occasionally there’s a queue to get in, but we went at night at 8pm and chances are higher for a walk-in without a wait and parking wasn’t too bad. Only problem we faced was the ordering system- they don’t accept cash. Everything had to be ordered via their app. As new patrons nobody helped to explain to us. Staff just stood around and pointed at signs. We had to figure it out ourselves and the platform was not easy to navigate. Ordering took longer than receiving the food 😆😆😆. Brought my parents here to try and they loved it too 🙂 But I wondered if older patrons came alone, how will they order without assistance? Customer service could be improved and be more personable considering the above average price and fancy decor rather than human robots manning the counter and transporting food from kitchen to table. There’s more emphasis on getting the food perfect and visual impressions than the customer experience. I was also prompted by the establishment’s social media to add a five 🌟 review on Google reviews and I’ll get a free drink- defeats the purpose of my experience and would rather skip the free drink and share an honest feedback and hope service improves. Overall, I would definitely come back for the ice dishes and also consider trying the cheesecakes next time 🙂

Dessert is ok, staffs are fine but the sewerage in front of the shop is so smelly that every time when the restaurant staffs opens the door that extremely smelly sewerage odor went into the shop. Even when you sit at the very back end of the shop the smell is still very obvious. But the staffs probably have been smelling the odor all day so they didn’t aware how bad it is and they are also wearing masks so they didn’t realize it, they left the door open too long each time when they brought in visitors. It’s terrible, the shop manager should call MPPJ to do the necessary clean out to the sewerage. Won’t come back here again.