Serai @Paradigm Mall
⭐4.8 ( 3660 Reviews )
Address: Lot GB-15 & 15A, Ground Floor Boulevard, Paradigm Mall, 1, Jalan SS 7/26a, Ss 7, 47301 Petaling Jaya, Selangor, Malaysia
Overview of Serai @Paradigm Mall
Serai @Paradigm Mall is a trusted choice in the community, known for consistently delivering quality and dependable service. With a 4.8-star rating and over 3660 verified reviews, Serai @Paradigm Mall has built a strong reputation for professionalism, attention to detail, and customer care. Whether it’s your first visit or you’ve been here before, you can expect a seamless and satisfying experience every time.
Conveniently located at Lot GB-15 & 15A, Ground Floor Boulevard, Paradigm Mall, 1, Jalan SS 7/26a, Ss 7, 47301 Petaling Jaya, Selangor, Malaysia, Serai @Paradigm Mall proudly serves both local residents and visitors from surrounding areas. The team is dedicated to making every interaction simple, welcoming, and efficient.
For more information, to get in touch, or to plan your visit, call +60 3-7887 3707 or visit the official website at http://www.seraigroup.com.my/.
Locations & Maps
Address: Lot GB-15 & 15A, Ground Floor Boulevard, Paradigm Mall, 1, Jalan SS 7/26a, Ss 7, 47301 Petaling Jaya, Selangor, Malaysia
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Operating Hours:
- Monday: 11:00 AM – 10:00 PM
- Tuesday: 11:00 AM – 10:00 PM
- Wednesday: 11:00 AM – 10:00 PM
- Thursday: 11:00 AM – 10:00 PM
- Friday: 11:00 AM – 10:00 PM
- Saturday: 11:00 AM – 10:00 PM
- Sunday: 11:00 AM – 10:00 PM
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30.01.2025 Thursday. I was there with my friends about 6pm. I believe it’s only less than a half the restaurant with customers. I don’t know how many staffs working. Getting them is difficult. After placing orders, foods came to us in a reasonable timing. But the drinks came much later. Then we wanted to get some water and trying to wave them over it’s difficult too. There weren’t any server assigned to a spot in the restaurant. After we asked for the water, still have to wait. After 10 minutes, we figured maybe they need to boil it or something. We have to ask again then only the water arrive. Still after some time, the restaurant is not half occupied. The service was cold and unwelcoming. Lucky the food is still good.
Thank you Mamun for serving us! He welcomed and guided us to our designated table very professionally!
The music is nice, would be nicer if you can lower the volumed a bit hehe
Serai platter was disappointing. Sotong was rock hard flour batter. Satay and gado gado has shrunk.since the original days. The tofu was not fresh. We originally asked for the serai bites. They said they ran out of sotong and so we chose the satay and gado gafo separately and they would hv made a huge profit but standard was poor. Nasi ulam ayam goreng and nasi kerabu ayam percik was ok. Think the hey days of serai are over. The chicken parmigiana was good. The seafood spaghetti was doubtful at some sections. Overall the supplier is prob short changing the restaurant with not fresh products. Please do something as it used to be a place to bring foreign visitors and family get togethers. Otherwise i think we will have to delist it.
Good place to have small meet up with your friends or office lunch etc.
Really love the atmosphere, indoors would be much preferable because even though the outdoor seatings are non smoking area, the smell of cigarettes will still be there from other smokers nearby (non in restaurant).
A huge menu, with ala carte and sharing options.
Tried their vegetarian penne and spicy fried rice it was both good, penne was better though. My friend ordered their fried kueytoew and it was unfortunately bad (borderline burnt when served).
Our server – Mamun serves us through our Iftar. Such a good atmosphere for date and catch up with some friends. Definitely recommend it!