Sheraton Petaling Jaya Hotel
⭐4.4 ( 4499 Reviews )
Address: Lorong Utara C, Pjs 52, 46200 Petaling Jaya, Selangor, Malaysia
Overview of Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel is a trusted spot in the community, known for quality offerings and friendly, reliable service. With a 4.4-star rating and over 4499 verified reviews, Sheraton Petaling Jaya Hotel has built a strong reputation for consistency, attention to detail, and customer satisfaction. Whether it’s your first time or you’re a returning customer, you can expect a pleasant and seamless experience.
Conveniently located at Lorong Utara C, Pjs 52, 46200 Petaling Jaya, Selangor, Malaysia, Sheraton Petaling Jaya Hotel proudly serves the local area with a commitment to making every visit enjoyable and stress-free.
To learn more, make a reservation, or get in touch, call +60 3-7622 8888 or visit https://www.marriott.com/en-us/hotels/szbsi-sheraton-petaling-jaya-hotel/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0.
Locations & Maps
Address: Lorong Utara C, Pjs 52, 46200 Petaling Jaya, Selangor, Malaysia
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Reviews
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Everything about the hotel is great, especially the bed—it’s incredibly comfortable.
However, the air conditioner in the suite room struggles to cool down the room. It gets quite warm in the afternoon, and at night, it can feel a bit stuffy. The duty manager offered to move me to another suite, but unfortunately, all the suites seem to have the same issue. According to the duty manager, this is a problem affecting all suites in the building. That said, the air conditioning in the standard rooms works perfectly fine.
Breakfast is great, and the lounge is also excellent.
However, the ongoing air conditioning issue in the suites makes me reconsider staying at this hotel. This has been a long-standing problem, and despite multiple complaints have been made, no action has been taken to resolve it. And it still happens every-time i stay in the suite.
I sincerely hope to see improvements in the air conditioning for the suites. If this issue is fixed, Sheraton Petaling Jaya will definitely be my top choice of hotel in the future.
Very clean and well appointed rooms.
No flat sheet put on the bed (only cotton fitted sheet and a comforter with satin cover. This is strange for 5 star rating.
Air conditioning – one temperature of 19 degrees made it freezing even though you could alter temperature on the control but it didn’t do anything. Reported but no feedback and not fixed entire stay.
Staff always ready to help and very friendly.
Swimming pool was refreshing and clean. Gym was clean and great views.
Close to a mall and 20 minutes from mid gardens mall and other sites.
I had the worst experience today for their iftar buffet. We arrived at 650pm with a confirmed reservation. They made us wait until 715pm to get a table for two of us. And shockingly, they actually took out a worn out table from their kitchen and put us at the farthest side of the Grand Ballroom hall. We ended up going home and cancelled our iftar. What a disgusting gesture. Wasting our precious time for berbuka. The manager was so lousy, as if don’t know what to do. Unprofessional! 5 star hotel? Nope! Never again with Sheraton PJ 👎🏻👎🏻👎🏻
I had an absolutely fantastic breakfast experience at The Sheraton PJ! Jo and her team go above and beyond to create a warm and welcoming atmosphere. Jo, in particular, is such a delight to be around—her morning energy is contagious, and she handles kids with so much patience and kindness. It’s clear that she truly loves what she does, and it makes all the difference.
The breakfast spread is not only delicious but also thoughtfully curated, with a great mix of fresh options. One of the highlights is the made-to-order section, where you can customize your meal just the way you like it—whether it’s eggs, pancakes, or other fresh dishes. The staff is always happy to accommodate preferences, making the experience even more enjoyable.
A huge thank you to the entire team for making my mornings so wonderful. You’ve just gained a new repeat customer—I’ll definitely be back!
YUE Chinese restaurant was really good Cantonese food. Highly recommended. Not the usual Chinese fare. The private rooms are perfect for intimate private family meals. We enjoyed our family dinner and look forward to returning for sure.